Reference

bos88 Kebijakan Privasi untuk data akun, cookies, dan akses

You get a clear record of what we hold, why we hold it, and how to ask for a change.

CookiesDevice SignalsAccount ChecksLocal Law

How we use and keep data

bos88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect the details needed to create, secure, and service your account, answer your request, and keep a clean record of what happened. That can include your login name, device type, cookie ID, chat thread, and the payment reference attached to DANA, OVO, GoPay, or QRIS

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activity. We use those records to match deposits or withdrawals, stop duplicate requests, and resolve support cases. We do not trade your data for unrelated promotions. Where local law asks for a different retention period, we follow the stricter rule. If you ask for a correction,
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we first confirm the request from your account or through the contact channel you used.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Where to send privacy requests

If you need a privacy change, send us the exact account name, the date of the event, and the channel you used.

DATA CARE

How we manage access and retention

Privacy handling sits inside our account-security flow. When you change a password, clear a browser session, or sign in from a new phone, we may ask for an extra check so the…

Data Use

We keep only the details needed to create, secure, and service your account. That includes contact details, device markers, and transaction references from DANA, OVO, GoPay, or QRIS when they are needed to match a record.

Cookies

Cookies help us recognise your session, remember language choice, and reduce repeated logins on the same browser. If you clear them, the next sign-in may ask for verification again.

Account Security

A password change or a new-device login can trigger a confirmation step through your saved contact channel. That keeps the request tied to you before any sensitive change moves ahead.

Retention

We hold account and support records only as long as needed for service, dispute handling, audit checks, and the retention period required by local law. After that, records are removed or masked.

Request Changes

You can ask us to correct a typo, update contact details, or close a stored record through support. We may ask you to verify the account first, especially if the request reaches us from a new device.

Contact Route

Send privacy requests through live chat, WhatsApp, or email. Add your account name, the date, and the issue so we can find the file and answer without extra back-and-forth.

Privacy Policy questions we answer here

If you are checking what happens to your account data before you open it, this section covers the questions we hear most. We answer each request from live chat, WhatsApp, or email, and we only share account details after we verify the request against your saved contact path. Access and eligibility stay subject to local law.

We collect the details needed to create, secure, and service your account: name or alias, contact details, device markers, cookies, and the message trail you send us. We do not ask for more than the request needs.

Yes, if your browser allows them. Cookies help keep you signed in, remember your language choice, and reduce repeat checks. You can clear them in Chrome or Safari settings, then sign in again with a fresh session.

We use those payment references to match the transaction to your account, check for duplicate entries, and help support solve a dispute. The record stays separate from chat history and is not used for unrelated purposes.

Yes. Send the exact change you want, such as a typo in your contact details or an updated email, and we will verify the request before editing the record. Some changes may need extra confirmation.

We keep records only while they are needed for account service, security checks, dispute handling, and the retention period required by local law. After that, we remove or mask the data where our process allows.

Only staff who need the record to answer your request, verify a change, or handle a technical or payment check can access it. We limit access by role and keep a log of those actions.

Use live chat, WhatsApp, or email and include your account name, the date, and the issue. If the request is sensitive, we will confirm it through the same contact channel before we make any change.

bos88 Kebijakan Privasi untuk data akun, cookies, dan akses

Where to send privacy requests

How we manage access and retention

Data Use

Cookies

Account Security

Retention

Request Changes

Contact Route

Privacy Policy questions we answer here

01 What do you collect when I open an account?

02 Do you store cookies on mobile browsers?

03 How are DANA, OVO, GoPay, and QRIS records used?

04 Can I ask you to correct my details?

05 How long do you keep my data?

06 Who can see my account data?

07 How do I contact you about privacy?

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